Terms and conditions

Welcome to BC EstateMovers. By accessing or using our website (https://bcestatemovers.ca) and services, you agree to be bound by the following terms and conditions (the “Terms”). Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, booking services, or doing business with BC EstateMovers, you agree to comply with these Terms and our Privacy Policy. If you do not accept any part of these Terms, please do not use our services.

2. Services Overview

BC EstateMovers offers professional moving, cleaning, furniture assembly, and property turnover services across British Columbia. The scope, pricing, and details of each service will be defined through a formal agreement between you (the “Customer”) and BC EstateMovers. All services are subject to the acceptance of these Terms.

3. Quotations and Pricing

All quotes are based on the information provided by the Customer. Changes in details (e.g., location, volume, or timing) may lead to adjusted pricing. Quotes are valid for a limited time as indicated in the estimate. BC EstateMovers reserves the right to modify pricing based on market conditions or service availability.

4. Booking and Payment Terms

A deposit may be required to confirm a booking. Full payment is due upon completion of the service unless otherwise agreed in writing. We accept payment by credit card, bank transfer, or other approved methods. Late or non-payment may result in service delays or additional fees.

5. Cancellation Policy

If you need to cancel or reschedule, please notify us at least 7 days in advance. Cancellations made within 7 days of the scheduled service may incur a cancellation fee. BC EstateMovers reserves the right to cancel or reschedule services due to unforeseen events such as severe weather, safety issues, or operational disruptions.

6. Customer Responsibilities

As a customer, you are responsible for:
  • Ensuring all items are properly packed and ready for transport (unless packing is included in your service).
  • Providing clear and safe access at both pickup and delivery locations.
  • Securing insurance for items, if desired, as BC EstateMovers is not responsible for uninsured items.
  • Accurately disclosing all relevant details (e.g., number of items, stairs, access limitations).

7. Liability

BC EstateMovers handles your belongings with care, but we are not liable for:
  • Items not packed securely by the Customer.
  • Delays due to external factors like traffic, weather, or access issues.
  • Damage to high-value or sensitive items (e.g., jewelry, artwork, documents) not disclosed in advance.
Our maximum liability for loss or damage is limited to the value of the service provided or as specified in our insurance coverage.

8. Insurance

We recommend customers secure appropriate insurance for their belongings. While BC EstateMovers provides basic coverage, it may not include all types of damage or loss. Please discuss your insurance needs with us before your move.

9. Force Majeure

BC EstateMovers is not liable for service delays or failures due to events beyond our control, including natural disasters, strikes, road closures, or unforeseen emergencies.

10. Intellectual Property

All content on our website (including text, images, graphics, logos, and design elements) is the intellectual property of BC EstateMovers or its licensors. You may not reproduce, use, or distribute any part of our content without written permission.

11. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any legal disputes arising from these Terms or our services will be resolved exclusively in the courts of British Columbia.

12. Amendments to the Terms

We may update these Terms at any time. Changes will take effect once posted on our website. It is your responsibility to review the Terms regularly to stay informed.

13. Contact Us

If you have any questions or concerns about these Terms or our services, please reach out: BC EstateMovers 📧 Email: bcestatemoversca@gmail.com 📞 Phone: +1 (604) 396 2623 🏢 Address: 13370 King George Blvd, Surrey, BC V3T 2T6, Canada
 

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