Privacy Policy

BC EstateMovers (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (https://bcestatemovers.ca) or use our services.

By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, phone number, email address, and physical address.
• Service Information: Details about your moving or turnover needs, including property addresses, preferred dates, and service types.
• Payment Information: Credit card details or other billing information used for service transactions.
• Website Usage Information: IP address, browser type, device information, operating system, and pages visited—collected via cookies and tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To schedule, manage, and deliver moving, cleaning, and turnover services.
• Payment Processing: To securely process payments for services rendered.
• Communication: To confirm bookings, provide updates, respond to inquiries, and deliver customer support.
• Website Improvements: To analyze website traffic and enhance functionality and user experience.
• Marketing (Optional): With your consent, we may send you updates and promotions. You may opt out at any time.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it in the following situations:

• Service Providers: We may work with third-party vendors (e.g., payment processors, customer support, or IT services) who are required to protect your information and use it only for service-related purposes.
• Legal Compliance: We may disclose personal information if required by law or to protect our rights, safety, or the safety of our clients and staff.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Track user activity and site performance
• Personalize your experience
• Remember your preferences

You may disable cookies via your browser settings; however, doing so may affect some features or functionality of our website.

5. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse. While we do our best to secure your data, no internet transmission or storage system is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt-out of marketing communications at any time

To exercise your rights, contact us at:
📧 bcestatemoversca@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is accidentally collected, we will delete it as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised effective date. Please review periodically.

Effective Date: September 21, 2025

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

BC EstateMovers
📧 Email: bcestatemoversca@gmail.com
📞 Phone: +1 (604) 396 2623
🏢 Address: 13370 King George Blvd, Surrey, BC V3T 2T6, Canada